Exam Policy - Exam Results and Score Report

Modified on Thu, 10 Jul at 10:00 AM

The Fortinet Training Institute may use statistical analysis and other methods to review exam attempts to ensure that exam results represent a valid measure of knowledge. Score reports are provisional, and exam results may be subject to revision. Candidates can access official exam results through their training institute account within 5 to 15 business days of completing the exam. Exam results under investigation may be delayed. While any revision should occur as soon as possible, an investigation and any subsequent action may happen at any time during the validity period of an exam or certification.


When taking an exam at Pearson VUE, the candidate will receive an on-screen exam result at the end of the exam. They will also be able to download a score report from their Pearson VUE account 24 hours after completing the exam. For more information, see How can I download my Pearson VUE Examination Score Report? The Fortinet Training Institute account will be updated with the exam result within 5 business days.


When taking the FCX practical exam, candidates receive their exam score report by email within 15 business days of completing the exam.

Score reports list the main topics assessed on an exam. Exam grades are based on overall exam performance, not performance on individual sections. Exam subscores are represented in a bar chart based on a 0-100% scale. The results achieved in each section are represented by the proportion of the bar chart that is filled in. If an exam section is not represented by a bar in the chart, this indicates that the candidate answered no questions correctly in that section. Section-based exam results are shown for reference only.

To maintain the confidentiality of our exams and treat all candidates fairly, the Fortinet Training Institute does not discuss exam performance with examinees.

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