How do I redeem my Fortinet instructor-led training voucher?

Once you've purchased your Fortinet Instructor-led training voucher, you can redeem and self-enroll in the applicable training session scheduled at the Fortinet Training Institute Schedule page as follows:

The instructor-led training voucher(s) will only be redeemable with their corresponding training course product.  View the mapping of training course SKU vs course product at: https://training.fortinet.com/local/staticpage/view.php?page=purchasing_process

1.  Log in to the Fortinet Training Institute portal. If you do not have an account yet, see How to create a Fortinet Training Institute portal account? 
2. Go to the Schedule page, and browse for your preferred Fortinet-delivered training session(s). For more information, see Navigating the Fortinet Training Institute Schedule Page. 
3. Click Enroll in your preferred Fortinet-delivered training session. 
4. Click Buy Now under Purchase via Credit Card. The Checkout product page will display. 
5. Fill in the requested information and click Continue.
6. Click Add Discount. 
7. Enter the instructor-led training voucher provided at your purchase. 
8. Click Add Discount. The price will be 100% discounted. 
9.  Click Complete Checkout

You will immediately receive an enrollment confirmation email for your selected Fortinet-delivered instructor-led session. Likewise, an email with class information details approximately 4 days before the start of the training class.

You can find your Fortinet training course(s) on your In Progress training dashboard at https://training.fortinet.com/my/.

To submit a Fortinet Training Institute support request:

1. Log into the Fortinet Training Institute helpdesk portal. For more reference see: Do I need a Helpdesk account to raise a ticket for an issue?
2. Click Submit a ticket.
3. Complete the form.
4. Click Submit. 

A Fortinet Training Institute representative will contact you shortly.

You can follow up and keep track of your Fortinet Training Institute helpdesk requests through https://helpdesk.training.fortinet.com/en/support/tickets