On-demand lab support within self-paced courses is limited to issues involving lab platforms or virtual devices that are not working as expected. To contact the Fortinet Training team for support, go to Submit a ticket.
Note that support does not include the assistance and guidance of certified trainers, nor does it cover issues that are caused by users who miss configuration steps or do not complete them as described in the lab guides.
If you need the assistance and guidance of certified trainers, you can purchase enrollment in one of our Fortinet-authorized, instructor-led training sessions. See the Fortinet Training Institute Purchasing Process for more information about purchasing Fortinet training products, including instructor-led training sessions.
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